Refund and Returns Policy
Effective Date: February 02, 2026
At Fashion Finesse LLC, customer satisfaction is important to us. This Refund and Returns Policy outlines the general guidelines regarding returns, refunds, exchanges, and order-related concerns. By placing an order through our website, you agree to the terms described below.
Return Eligibility
Customers may request a return for eligible items within a reasonable period following delivery.
To be considered for a return, items should:
- Be unused and unworn
- Be in their original condition
- Include original tags, labels, and packaging when applicable
- Not show signs of damage, alteration, or misuse
Items that do not meet these conditions may not qualify for return consideration.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene, safety, or product-specific reasons. These may include, but are not limited to:
- Intimate apparel
- Swimwear where prohibited by applicable policies
- Gift cards
- Clearance or final sale items
- Personalized or customized products
Product-specific restrictions may be indicated at the time of purchase.
Return Request Process
To request a return, customers should contact our support team and provide:
- Order number
- Customer name
- Contact information
- Reason for the return request
Our team will review the request and provide further instructions if the return is approved.
Refunds
Once a returned item is received and reviewed, we will determine whether the return meets the requirements of this policy.
If approved, refunds may be issued to the original payment method used during purchase.
Processing times may vary depending on financial institutions, payment providers, and banking procedures.
Exchanges
Where available, customers may request an exchange for a different size, color, or eligible replacement item.
Exchange requests remain subject to inventory availability and approval.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us promptly with relevant details regarding the issue.
We may request photographs or additional information to assist with the review process.
Shipping Costs
Original shipping charges may not be refundable unless otherwise required by law or determined appropriate based on the circumstances of the order.
Customers may be responsible for return shipping costs unless the return results from an error on our part.
Order Cancellations
Orders may only be canceled if processing has not yet begun.
Once an order enters processing, packaging, or shipment stages, cancellation requests may not be possible.
Refused Deliveries
Orders refused by the recipient or returned due to incorrect shipping information may be subject to applicable shipping, handling, or restocking considerations.
Refund Processing Time
Approved refunds are generally processed within a reasonable timeframe after return approval and inspection. Actual posting times depend on the customer’s payment provider and financial institution.
Policy Updates
Fashion Finesse LLC reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.
Contact Information
For questions regarding returns, refunds, exchanges, or order-related concerns, please contact:
Fashion Finesse LLC
2891 Molly Drive
Lawrenceville, GA 30044, USA
Email: info@fashionfinesse.click
Phone: +1 (770) 925-7582
By making a purchase through our website, you acknowledge that you have read and understood this Refund and Returns Policy.